Fixing Something That you Broke!

Okay, so yesterday I posted a blog complaining about Comcast, and how they broke my internet. I was then prompted with a blog comment, saying that they were sorry for the inconvenience, and that they will gladly help fix it. So I responded to them through my email and my dad talked to them for a little bit. I was surprised on what they did, they actually fixed my internet. The Comcast guy, Todd, who lives down the street came this morning to fix the internet. I have to say Thanks Comcast for your responding to my emails and fixing my internet, you have no idea how much your response did for me, once I move out you will have a new customer, and my family will continue using Comcast. The responses in the email and talking to my dad on the phone, helped us tremendously, and then sending a tech out today was wonderful!

Thank you Comcast for everything you did yesterday, and fixing my internet today!

~Dear Daughter

Don't Fix It, Unless It's Broken!!!!

Okay, so Comcast showed up last week, and told me that there was something wrong with our cable box thingy, (I didn't really listen, I'm a teenager what do you expect?!), so they set up a date to come out and "fix" this so called "problem" that we didn't have. The people from Comcast on the phone, and even the tech. that Comcast sent out all asked mom, what the "problem" was, she would say that she DIDN'T contact Comcast for this issue THEY DID! So Comcast came out yesterday, and were fixing it, after the item was "fixed" he checked the phone to make sure it was working, Yup the phone is working, the cable working? Yup all the TVs are working.

The internet working? Nope, why would you check that? That would be ubsured if you checked the internet, with two teenagers in the house, who would want to use the internet? Well so Comcast dude left, and me, Dear Daughter to you guys, went to check her email, I was expecting some emails, and guess what? The internet didn't work! I was soooo upset, how could Comcast come out and "fix" something that was never BROKEN?! Okay, so the internet a lovely little thing, that you guys use for your blogs and to read this thing, that is a blog, but I don't know if it really qualifies, I use it for WORK, got that WORK!! How the heck am I supposed to check my email, when my internet doesn't work?! Ya, so I don't have an answer to that question yet, so I've been using the internet at my dad's work, which is where I am now, and luckily there is an unsecured wireless internet in the area, we don't connect to it unless we have to, but sometimes duty calls, like checking email for WORK! So mom is trying to get Comcast back out here, but they broken my INTERNET! What is wrong with them? Didn't they ever hear of the quote, well I think it's a quote

"Don't fix it, unless it's broken"

Okay, so I'm going to appologize to anyone, who made it through this long painful blog about me all mad at Comcast, sorry :) but it's annoying, so if the internet doesn't get fixed anytime soon, there won't be that many posts made by me.

Love ♥ Dear Daughter

P.S. Donnanet, thank you for letting us use your internet for a little, sorry that we're using it, I'm in the work of yelling at Comcast!