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Monday, June 7, 2010

How To Fix A Mess Up

So as you all know, I finally got my cell phone and is not the only breathing teenager without one. Well when we went and got the phones, I was given the opportunity for only $5 for 350 texts in & out. So I was texting all last month with the idea that I have 350 texts and that no way in God's Green Living Earth that I was going to use all of those last month. Well Nextel sends the costumer, Dad, a letter explaining the changes on his account, so as I was looking through this letter I saw that my number which ends in 47 didn't have texting, but mom's number which ends in 49 did. Oh crap! I've been texting all the time, under a notion that I had texting, and no I'm going to pay a fine for not having texting! So I was kind of annoyed that Nextel made such a stupid move and put texting on the wrong phone, and then dad's mad because he's thinking that I sent 350 texts all last month, so he is mad that it's going to be like a $300+ for my texts, which I said I'll pay, but that didn't help him.

So finally today, since dad for some reason will not call Nextel, I gave Nextel a call. I talked to Erin & Donna, and they helped me fix this issue! So not only do I have my 350 texting, but they also credited the account for the texts that I did send.

Nextel, you have yet helped me realize how amazing you are, and will have another life long costumer with all the helpfulness that you provide!

Cae

1 comment:

Janera Jepson said...

Hi Cai-
My name is Janera Jepson and I host the new Wednesday meme Wednesday Wickedness (http://jjatww.blogspot.com). Don't let the name throw you. We are a family oriented meme that's similar to Linda's Random Dozen. We base our questions each week on quotes from someone famous. This week is Frank Sinatra. Since Linda is taking time off I thought I'd invite you to play during the hiatus. We always post on Tuesdays (we're up now!) so players can play on either day. We hope that you will join us! :)

Janera