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Saturday, January 23, 2010

Fixing Something That you Broke!

Okay, so yesterday I posted a blog complaining about Comcast, and how they broke my internet. I was then prompted with a blog comment, saying that they were sorry for the inconvenience, and that they will gladly help fix it. So I responded to them through my email and my dad talked to them for a little bit. I was surprised on what they did, they actually fixed my internet. The Comcast guy, Todd, who lives down the street came this morning to fix the internet. I have to say Thanks Comcast for your responding to my emails and fixing my internet, you have no idea how much your response did for me, once I move out you will have a new customer, and my family will continue using Comcast. The responses in the email and talking to my dad on the phone, helped us tremendously, and then sending a tech out today was wonderful!

Thank you Comcast for everything you did yesterday, and fixing my internet today!

~Dear Daughter

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